BANYAN CONSULTING CO

Digital Patient Engagement Consulting

Fortify Digital Strategies to Revolutionize Patient Engagement

EMPOWERING CONNECTIONS, TRANSFORMING EXPERIENCES

Banyan Consulting is dedicated to empowering patients in their healthcare journey by leveraging digital solutions, recognizing that convenience and ease of use are pivotal in facilitating patient involvement. Digital tools offer an accessible and straightforward means for patients to engage with their healthcare providers, manage appointments, access medical records, and receive timely health reminders. By making healthcare interactions more convenient, patients are more likely to take proactive steps in their care, adhere to treatment plans, and participate in preventative health measures. By promoting patient involvement through accessible technology, Banyan believes we can harness the power of digital solutions to enhance healthcare delivery and contribute to a healthier, more engaged patient population.

Transforming Accessibility and Efficiency

Banyan's expertise lies in maintaining effortless compatibility with existing Epic systems with external vendors that enable online appointment scheduling on your organization's website. This elevates the user experience but significantly streamlines operational processes, setting a new standard in healthcare scheduling solutions and freeing your staff up for more valuable work to get done.

Advancing Patient Communication and Engagement

Banyan values patients above all else and believes convenient communication is a necessity in today's digital world. Through implementing various use cases, we work on minimizing no-show rates with timely SMS text appointment reminders. This approach capitalizes on the one thing most patients are never without, their phones. It also saves maximizes provider schedule utilization and can substantially increase revenue by facilitating an easier reschedule workflow for your staff.

Continuous Evolution for Enhanced Care

Banyan is committed to perpetual growth, and can help design systemized processes to scale successful programs. To remove any growing pains, Banyan leverages a profound understanding of the Epic EMR system, to ensure cohesive end-to-end workflows between your digital engagement platforms and Epic.

Proactive Outreach for Preventative Health

Through our targeted outreach SMS texting campaigns, Banyan can significantly improve early detection of disease and promote preventative care. These campaigns can be utilized from smaller populations in a department to hospital wide populations to remind patients to schedule annual appointment types such as annual physicals, preventative mammograms and more. By providing links to schedule online, this is a low-effort way to make a maximum impact.

Join us in transforming healthcare accessibility, efficiency, and patient engagement by integrating effective digital solutions that enables us to partner with patients in their own care.

KEY STRATEGIES

Leverage Technology Partnerships

Utilize strategic partnerships with tech companies that offer online scheduling and patient texting to integrate advanced online scheduling and patient communication solutions to remove entry barriers and simplify access to care.

Expand Specialties and Provider Availability

Significantly increase specialties and providers available for digital front door services (such as online scheduling) to maximize patient continuity of care across your healthcare system.

Reduce No-Show Rates Through Effective Communication

Implement patient communication services focused on appointment reminders to significantly reduce no-show rates, saving valuable staff hours and bolstering provider utilization rates.

Engage in Targeted Outreach Campaigns

Execute targeted patient outreach campaigns aimed at preventative care and early disease detection, leveraging texting campaigns for overdue health screenings. Collaborate with relevant departments to design end-to-end support for patients scheduling screenings.

Preventative Care Management

Automate preventative care texting campaigns for larger scale efforts (such as overdue yearly physical exam reminders), significantly increasing impact and revenue. Integrate campaign patient texting campaign with online scheduling for a self-contained and low effort way to increase monthly influx of preventative care appointments.

Seamless Scaling

Seamlessly scale programs by systemizing onboarding cycles. Focus on enhancing and expanding cross-functional platforms for deeper patient insights and user experience optimization.